Managed IT Services

What are the benefits of Managed IT Services?

Movaci’s Managed IT services scale to meet the needs of your growing business. Our end-to-end IT management services include expert-level Strategic Consulting, on-site or remote IT Management services, 24×7 remote Global Help Desk support, Cloud-based tools and technologies, and Information Security solutions. Let Movaci help your business grow through our industry-leading managed IT support services.

Predictable Costs for IT Management Services

A simple, firm-fixed managed services pricing agreement, with no term commitment required.

Continuous Process Improvement

Profit from the Movaci CPI model based on ITIL® – the technology industry’s leading service framework.

Flexibility to Scale Up or Down

Plans allow you to change your IT managed services based on your user count and infrastructure.

Fully Managed or Co-Managed

You choose! Leave all your IT challenges to us, or we can work right alongside you and your IT team.

A Suite of Must-Have Cloud Tools

Leverage managed cloud solutions with remote monitoring technologies to provide problem recognition and diagnosis quickly and efficiently

24x7x365 Support

Receive access to our IT help desk staffed with certified professionals whenever you need it as part of our comprehensive managed IT services.

Access to Certified Professionals

Gain access to a team of certified engineers, subject matter experts, and support staff skilled in nearly every business technology on the market today.

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What you receive as a Managed Services Client:

Whether you are a small business or a large enterprise, your network and IT infrastructure serves as the backbone of your entire business operations — and its health and security are critical to your strategy, growth, and success.

It is for this reason that Managed IT services are one of the most important factors in business development. Movaci managed IT services provide you with end-to-end IT management and support for all covered technologies (e.g., computers, laptops, tablets, BYOD devices, servers, printers, network devices, cloud technologies) so you can stay on top of your game, building a competitive advantage in your marketplace.

With every Managed Services plan, you receive a team of highly experienced, certified professionals, subject matter experts, account management specialists, and 24×7 access to our Global Service Desk. Also included with our Managed Services solutions is my.Movaci, providing you with on-the-go, direct access to our Global Service Desk to resolve your technical issues quickly and efficiently.

Managed Security Services

Movaci’s Managed Security Solutions give your business peace of mind that you’re safe and secure.

In today’s threat-filled world, security is as critical to your organization as any other business function. Movaci is here to help you navigate the ever-changing security landscape.

As a managed security services provider (MSSP), our suite of information security services provides your organization with comprehensive security solutions that align with your business and information security goals. From IT security assessments and critical asset protection to professional remediation and security program development, we work with you through the entire Cybersecurity Intelligence Lifecycle (CSIL) to design a solution that fits your objectives and budget.

To best meet the needs and security goals of our customers, we created the Movaci Cybersecurity Intelligence Lifecycle (CSIL) to guide businesses through the continuous process of developing and enhancing their security program.

Crafted from internationally recognized industry standards and frameworks including ISO 27001, NIST 800-53, SOC 2 and PCI DSS, our CSIL methodology focuses on an organization’s ability to asses, protect, detect, and respond to security threats, ensuring security posture is hardened, and risk exposure is minimal.

Our Expertise

Since our inception, Movaci has provided security solutions to our customers to ensure their business is secure. The Movaci Security Services Team is comprised of certified and experienced security analysts, security engineers, and security auditors who ensure your business’ data and network are protected.

Movaci’s Professional Security Certifications Include:

  • ISC2 Certified Information Systems Security Professional (CISSP)
  • EC-Council Certified Ethical Hacker (CEH)
  • EC-Council Certified Hacking Forensic Investigator (CHFI)
  • Offensive Security Certified Professional (OSCP)
  • CompTIA Advanced Security Practitioner (CASP)

Frequently Asked Questions relating to Movaci Managed Security Services

If your organization is looking for information security services, you’ve come to the right place. At Movaci, we have experience helping businesses succeed and offer information security services to fit your business’ needs. If you’re looking for more information regarding our security services, make sure to explore our FAQs below, or, if you want to discuss our security solutions, contact us to speak with one of our certified IT security experts.

Why does my business need information security?

In today’s security climate, data has become the new currency. Regardless of size, every business has data that’s important to them and that makes your business a target. Whether its credit card information, client lists, or proprietary company information, your business needs information security to proactively protect its confidential data and detect internal and external threats.

Does information security impact small-to-medium-sized businesses?

Yes! According to Symantec, almost half of all cyber-attacks are against small businesses. Small and medium-sized businesses are often the target because they typically do not have the security measures, staff, or budget in place to adequately protect themselves.

Can I afford information security?

Yes! Everything from initial assessments, to monitoring, to full security program development, Movaci can work within your budget to customize a security solution that’s right for you.

What makes Movaci different than other security service providers?

As a Managed Security Service Provider (MSSP) and a Managed Services Provider (MSP), Movaci applies a holistic approach to modern cyber defense strategies. With experience and a highly experienced team of cybersecurity experts, we provide a unique, comprehensive approach to security and technology that appeals to businesses of every size.

Managed Security Service Level Agreements

Attacks originate from both internal and external sources – is your business protected?

Threats to your business can come from both external attackers and internal sources. Ensure your business is secured from all angles by using our managed security services, including IT security awareness training and data loss prevention.

The security threat landscape is ever-changing, and your business needs to be protected around the clock.  Movaci offers a full suite of managed security services to give you peace of mind, and ensure your business is protected and monitored 24×7.

24×7 Security Operations Center (SOC)

Our Security Operations Center operates 24×7 so your business remains safe day or night. Our team of certified analysts perform real-time analysis and verification of log and network traffic to validate alarms and follow the appropriate incident response procedures in the event of an incident.

Security Information and Event Management

We utilize our Security Information and Event Management (SIEM) tool to provide monitoring and real-time alerts. More comprehensive than a typical monitoring tool, our SIEM tool is a monitoring and intelligence gathering engine that compares your IT environment activity to an established baseline generated by threats across the world. SIEM tool management includes the installation, configuration, and health/availability monitoring of hardware or software that deliver security controls.

Other features that are available to your business at no extra cost through our Unified Security Management platform include:

  • Centralized log management
  • Active/passive asset discovery
  • Threat intelligence
  • Correlation engine
  • Anomaly detection
  • File integrity

Your employees are your most valuable asset, but they are also your most vulnerable. Protecting and educating your employees to harden the “human firewall” is a crucial part in defending against external threats and securing your business assets, whether that’s company proprietary information or customer data.

To protect your business from accidental risk, Movaci offers a wide variety of information security awareness training offerings to educate your team on the importance of taking proactive steps to prevent exposing your data to external threats such as malware, ransomware, cryptolocker, and phishing. Our training services can be customized to your organization and include options for:

  • Onsite training
  • Computer-based training
  • Phishing or targeted spear-phishing campaigns
  • Additional As-A-Service training

The latest phishing and ransomware threats require the latest behavior-based advanced end-point protection. Traditional anti-virus relies on virus signatures, making it difficult to identify the newer, more sophisticated malware and threats designed to ‘outsmart’ the common anti-virus models.

Movaci’s Advanced End-Point Protection and Response Services are more advanced than traditional signature-based anti-virus and take a behavioral approach to malware detection. We can detect newer threats in real-time. To protect your business, our service:

  • Leverages powerful, behavior-based threat detection to protect data from advanced malware, sophisticated exploits, and script-based attacks
  • Tracks and eliminates threats in real-time
  • Provides threat visibility at a minimum system impact
  • Sets policies to automatically kill and quarantine malicious processes and contain infected endpoints
  • Allows for reversal of system setting and file corruption

It’s your data- keep it that way.  Data Loss Prevention is an approach used to classify data and reduce the likelihood of data leaving your organization.

Movaci works with your business to ensure you understand the value of your data and how to protect it. We help you determine factors that may put your data at risk and design a comprehensive solution to ensure you are following industry best practices, meeting compliance requirements, and creating policies to ensure your data stays within your organization.

IT Security Assessment

To enhance your security posture, you need transparent view of your organization. You cannot protect what you can’t see.
Our security vulnerability assessments and network penetration testing provide the transparency your business needs to determine your current security baseline with key, actionable recommendations to harden your security posture. Learn more about our assessments below to find out which one is right for your business.

Security Gap Assessment

Our Security Gap Assessment provides your business with an in-depth look at your current security posture, and provides a customized strategic roadmap comprised of short- and long-term milestones, as well as a plan of action to achieve your security goals.

Conducted by certified security professionals, this comprehensive assessment evaluates your environment based on 23 unique points of inspection across 5 holistic categories.

Once complete, we provide you with a complete report that includes:

Vulnerability Assessment.

Enhanced transparency into the internal and external perimeters of your network is critical in determining where your security needs to be strengthened. With our Vulnerability Assessment, you receive a valuable baseline for determining appropriate defenses and remediation activities to further secure your network, as well as a customized report outlining key actions.

Our certified virtual Chief Information Security Officers (vCISO) and security analysts follow comprehensive vulnerability assessment steps that:

Penetration Testing.

Movaci offers Security Penetration Testing to assist your business in finding vulnerabilities that an attack could exploit to either gain control of your network or obtain sensitive information. During a security penetration test, our security analysts combine both manual and automated techniques to ensure your sensitive data is protected and compliance requirements are met. After the test, we provide a comprehensive report detailing our results and insight on how to better secure your business against real-life attacks.

We offer three different approaches to Penetration Testing to fit your organization’s needs:

White Box Testing: We have full access to your infrastructure when testing

This type of testing will simulate an attacker who has been collecting information about your company and may have gained access through many methods including an undisclosed or new and unpatched (zero-day) vulnerability. This test will highlight weaknesses in your defense in depth strategy, monitoring systems, patching policies, and system/networking configurations.

Gray Box Testing: We have partial knowledge of your infrastructure when testing

Grey box testing is a hybrid approach to the white box and black box testing paradigms. This testing simulates a threat that has gathered information about your company and network that can be assumed to be acquired by an attacker with a moderate skill set and time. This test will highlight weaknesses in your defense in depth strategy, perimeter security, and information leakage.

Black Box Testing: We test your network without having any knowledge of your IT infrastructure

Black box testing allows us to simulate a threat that has little information regarding your business and infrastructure. This testing highlights what information a company is unintentionally leaking which would allow an attacker to map and attack the target network.

Perimeter Edge Assessment

Just like locking windows and doors to protect your home, securing your network perimeter is a key measure to guard your network from outside intruders.

Our Perimeter Edge Assessment is designed to help you better understand your threat landscape and how to secure your firewall. This assessment scans your externally accessible technology firewall as it relates to current industry best practices and known threats. From this data, we create a customized report for your business that includes:

Looking for other Tests and Audits?

Contact us today to learn more about the other types of tests and audits we provide, such as:

IT Vulnerability Remediation

You’ve been breached. Now what?

With Movaci remediation services, your business can work with a certified security expert to trace the breach, identify the source, and determine the impact on your business. Once we know the extent of damage, our security team leverages the latest best practices to remediate the damage and update your security policies and procedures to prevent similar attacks from happening again.

Professional Remediation Services

You’ve located your critical vulnerabilities and exposure points…

what’s next?

Performing assessments without remediating your findings is like having winning lottery numbers without turning in your ticket. The findings from these assessments are valuable insights into how your business can become better protected and secured.

With Movaci’s team of security professionals, you have experts by your side who can assist in prioritizing remediation efforts based on criticality, impact, and cost. You can feel confident knowing that your information security investments will provide both short and long-term return value to your business.

Movaci has the in-house expertise to accomplish all of your Information Security Remediation needs and can partner with you on:

  • Vulnerability management
  • Systems hardening for network devices, workstations, and servers
  • Multi-Factor Authentication (MFA) / Single Sign-On (SSO) implementation / Security Assertion Markup Language (SAML)
  • Firewall configuration
  • Network Security Monitoring
  • System Development Life Cycle (SDLC)
  • Systems Benchmarking/DISA/STIGS

Incident Response Services

A security incident occurs – is your business prepared to act?

As a Managed Security Services client, you receive support from a team of certified IT security professionals to help ensure incidents do not become issues.  Our six step Security Operations Center (SOC) Analytics workflow process keeps us in front of even the most sophisticated attacks an organization can face, solving most problems before they even become incidents. If needed, we escalate any found incidents according to each client’s customized Escalation Communication Plan and take the appropriate actions.

These highly responsive and flexible services are made to fit the needs of your specific organization, and with their modular nature, they can be combined with other services or stand on their own.

Secure Managed Online Backup (MOB)

The last line of defense in the ability to successfully recover from a breach relies on your ability to restore your data backups. Having consistent and timely backups of your critical infrastructure stored at an offsite facility is a great way to ensure you are prepared to recover from almost any incident.

With Movaci Managed Online Backup, your business receives managed remote data backups with the added feature of encryption to ensure your data is protected. Our Secure MOB includes:

  • Fully managed backup solution with 24×7 monitoring and support
  • Advanced recovery to restore directly to any platform, hardware, or virtual instance
  • Secure replication of data to the Movaci’s cloud ensures two copies of backups at all times
  • Encryption of your backed-up data

Looking For Other Remediation Options?

Contact us today to learn more about the other remediation services we provide, such as:

  • Security Engineering
  • Patching of Rogue Applications
  • Access Control/Group Policy Object (GPO) hardening
  • Security Operations Center (SOC) Assessments
  • Network/Endpoint Security Architecture
  • Log Management and Review

Support Services

To compliment your information security services, we also provide managed IT services that offer a variety of packages for proactive maintenance.

IT Security Consulting

Enhance Your Business’ Security Posture with Security Consulting and Program Development

No matter how large or small, every business has something valuable they want to protect. To help businesses develop and reach their security objectives, Movaci offers Security Consulting and Security Program Development. We work with you to determine what fits your compliance requirements and industry best practices, as well as aligns with your security goals to create a custom plan for your organization.

Virtual Chief Information Security Officer (vCISO) Services

According to CSO Online, the threat landscape is growing and there is an increased need for security programs, but there aren’t enough skilled cybersecurity professionals to fill current demand.

Movaci’s security consultants and virtual Chief Information Security Officer (vCISO), offer a solution to this problem by providing cyber security consulting services throughout the security lifecycle, helping with strategy, planning, and ongoing program improvement. Our IT security consultants work with organizations to:

  • Help develop a comprehensive risk-based security program
  • Provide expert oversight to enhance an established program
  • Deliver guidance on major elements of a security program

Security with vCISO Services

Our vCISO services combine expert leadership with a team of analysts to provide your business with a tailored security strategy. We provide a portfolio of information security services unique to each client at a flat monthly fee.

Movaci vCISO Services include:

  • Security program development, implementation, and maintenance

  • Strategic security roadmap planning

  • Risk management advisory services

  • Data classification development and mapping

  • Policies and procedures development and implementation

  • Independent, unbiased assessment of threats, risks, and compliance

  • Industry compliance expertise (e.g., HIPAA / HITECH, PCI-DSS, FERPA, GLBA / FD / FFIEC, FISMA)

Why Does My Company Need a vCISO?

Information security is as integral to an organization as any critical business function. As cyberattacks become more sophisticated, it’s important for businesses large and small to have a cybersecurity program in place. However, many executives either lack the security background to build a solid cybersecurity plan or hiring someone with necessary expertise and experience is too expensive.

That’s where Movaci’s vCISO services come in.

Whether you need an expert to fill in the gaps, assess your security posture, make recommendations, help meet industry compliance regulations, or assist with developing your entire cybersecurity program, the Movaci vCISO is a convenient and affordable option. With our flexible, scalable, and high-quality security services, you receive direct access to a team of senior-level security professionals at a fraction of the cost.

Our vCISO services afford organizations the benefit of world-class, highly specialized security talent without the difficulties, complications, and commitment of hiring full time security leadership and technical staff.

Looking for Other Security Services?

Contact us today to learn more about the other types of tests and audits we provide, such as:

  • Vulnerability management program assessment and support

  • Technical use case development

  • Security and compliance training development and delivery

  • Security and compliance roadmap development with guidance on closing security gaps

  • Advocate and liaison with auditors, assessors, and examiners

  • Audit / assessment reports review, prioritizing assistance, remediation oversight, and resolution tracking

  • Technology spending/budget recommendations

  • Information security management system (ISMS) framework development

Our Consulting

As a leading IT consulting firm, Movaci delivers custom-tailored IT consultancy services and business IT support for organizations of any size. By partnering with Movaci, we can help lead your organization forward with highly effective IT strategies. Implement innovative solutions with our IT consultancy services today.

Like many of our customers, information technology is probably not your core business. Trying to solve all your IT challenges internally can become a major distraction. These challenges can be costly and other aspects of your business could suffer. Leveraging knowledgeable IT consulting firms – such as Movaci – helps your business remain secure and efficient without taking up valuable work time.

The Movaci Difference

Movaci offers expert, affordable IT consulting services to help you achieve your short and long-term IT objectives. At Movaci, we pride ourselves in offering managed IT services to organizations of any size. While many IT consulting firms offer IT consultancy services, our team delivers the most comprehensive enterprise solutions and small business IT services support in the industry. We are ready to tackle your IT strategy or special projects with the custom-tailored solutions your business needs.

Leverage Our Custom-Tailored IT Consultancy Services

Our tech support company delivers custom-tailored IT consultancy services covering a variety of business technology strategies. Unlike many other IT consulting firms, our team is available to provide strategic guidance on a variety of topics, including cloud strategy, IT budget planning, risk management, disaster recovery planning, business continuity planning, IT assessment and planning, communications and carrier services, and more.

Non-Profits

IT Support and Consulting for Associations and Non-Profits

As with all industry types that we serve, non-profit organizations and associations have a unique set of technological needs. Movaci has real-world experience in handling them and since our inception, we’ve gained a vast amount of experience working with non-profits and trade associations, and we can help you address the IT challenges associated with fundraising, membership management, and much more.

Some of our Services include:

24/7 Support and Network Services

When you’re preparing for a board meeting, fielding a phone call from a donor or are simply contacting a colleague to inquire about an upcoming fundraising event, chances are you’re relying on technology to help you accomplish these tasks. But if your technology stops working — for even a few minutes — the most productive of days can come to a standstill.

Movaci provides unparalleled technical consulting and network support to non-profits and associations of all sizes, from large international firms to small one-attorney offices. Whether we’re in your office or providing help from a remote location, our goal always remains the same: to relieve you from the hassle of IT support, so you can concentrate on running your business.

Technical Support for the Industry Software You Rely On

Movaci consultants have years of experience helping non-profits and associations make the most of the software packages typically used in your industry, including financial software like QuickBooks and Peachtree; relationship management software like Microsoft CRM; and non-profit/association membership management applications.

QuickBooks, Peachtree, Microsoft CRM

Commercially available software packages like QuickBooks, Peachtree and Microsoft CRM offer non-profits access to powerful software without the costs associated with proprietary applications. Movaci consultants can help tweak and customize these standard packages, ensuring that your staff can spend more time working on what counts, and less time fussing with screens and form fields that aren’t relevant to your needs.

Trust Movaci for Expert Association/Non-Profit IT Management & Support

In addition to our networking services, technical support, help desk and related technical services, Movaci also offers CIO outsourcing services for non-profits who need competent IT management expertise without the price tag and commitment of a full-time, C-level executive.